The operators at the Turkish Airlines Manchester Office provided excellent service when I requested their assistance while making flight reservations for my elderly parents. The agent that attended to my parents was extraordinary in making the necessary arrangements for their comfort while in transit. They were concerned that my parents had to take connecting flights and ensured everything was done to make their transfer between planes as stress-free as possible. The agent talked them through every step of the process until they fully understood how things worked. It is uncommon these days to get such empathy and customer care when dealing with travel agencies. Their professionalism, customer support, and helpful nature made the booking process smooth and trouble-free. Thank you to the friendly team at the Manchester office for helping my parents make their flights with ease and confidence!